Posts Tagged ‘ATM usage fees’

Okay so the hell with Keybank! I opened a new account with… AllyBank! The chances are you’ve never heard of this bank. On May 10, 2010, GMAC Inc. (GMAC Financial Services) transitioned name of corporation to Ally Financial Inc. (Ally) although it was founded in 1919 as the General Motors Acceptance Corporation (GMAC) to be a provider of financing to automotive customers. They reopened to be increasingly customer focused and boy are they. They relaunched on three simple principles: talk straight, do right, and be obviously better.

I stumbled upon them with a Google search looking for an online bank. If you’ve ever asked me for a $1, you know I don’t carry around cash nor do I like it. For one, it’s dirty and the amount of money that’s wasted to constantly upgrade and turnover dollar bills is pathetic. Anyway, I’m a big believer in doing everything online. I hate getting crap in the mail. It’s much easier for me to get all my bills and notices through email; that is when the spam filter is working.

Opening an account with the bank was super easy. I filled out the standard name, address, phone number, social security number and that’s about it. I then chose what kind of accounts I wanted to open. I opened a checking and savings account. It literally took 10 seconds for the information to be submitted and my account was ready to use. I then proceed to set up login information and security questions.

The best thing about Ally is the fees! There was no minimum deposit required when I opened the account and there is no monthly maintenance fee nor no minimum balance requirement. They also reimburse all, yes ALL, ATM fees!  Along with a Free Debit MasterCard®, Free checks and unlimited check writing they are also FDIC insured so you have nothing to lose!

There are five ways to deposit money into your account:

  • Send a check using free postage-paid envelopes available through Online Banking
  • Move funds online between Ally accounts for free
  • Make free online transfers between your Ally account and your accounts at other banks
  • Set up free Direct Deposit for your paycheck or Social Security check
  • Use a wire transfer — we won’t charge you to wire funds in, but check with your other bank for any fees they may charge to wire funds out
  • A 6th option, available by the end of 2011, will be eCheck Deposit. Just scan the front and back of the check and send the image to us.

I posted this on my twitter, “@KeyBank_Help I recently switched to @AllyBank, love them! Easy to open an account and they have GREAT 24/7 LIVE customer care! Take a look!” and got this message in response, “Glad to hear it, Josh! Let us know if we can ever be of any assistance. We’re happy to have you.” It’s nice to know the bank takes the time to read their customers feedback. I’ve also already spoken to them several times on the phone and someone picks up right away. Did I mention they are open 24/7? You can always get in touch with them by chat or phone. Can’t say that about  many banks. They are simply perfect. I haven’t found one thing negative about them yet and I can’t say I plan too.

If you are looking for a new bank, I highly recommend them.

Ally is known for using children in their commercials and they do a great job.

Visit: http://www.ally.com

I currently bank with KeyBank; they’re okay. Ha who am I kidding, they SUCK! A few weeks ago I got a letter in the mail informing me of changes to my Key Student Checking Account taking place on June 1, 2011. A new stipulation is “Make at least $200 in deposits (including transfers to this account) or initiate two transactions (including deposits, withdrawals, or transfers) per statement cycle to avoid the monthly Maintenance Service Charge. If neither of these requirements is met, the Key Student Checking Account monthly Maintenance Service Charge will be $5.00” Really KeyBank? You want me to pay you when I’m the one letting you borrow my money? Then I read “Use of any Key ATM, plus receive reimbursement, up to $6 per month, of ATM fees charged by other banks if you qualify for a Key Young Adult or Key College Rewards MasterCard® credit card” So you’ll reimburse me $6 per month for withdrawing money at another bank? How nice of you. No, if you read the fine print it says ” The benefit is a refund of the first 2 ATM surcharges, up to $6.00 per month, of other bank’s ATM cash withdrawal surcharges when the withdrawals are made with a KeyBank Debit Card or a KeyBank Gold Debit Card.” Oh I forgot to mention to qualify for this “benefit” you have to have a debit card, be enrolled in online statements and have a Key credit card. Too many rules, forget it.

I knew our relationship would be short lived after on the day I signed up for the account they told me I had to deposit at least $50 to open the account and if I closed it within 180 days of opening I would be charged a $25 account early closure fee. Seriously?! I don’t understand how they advertise the account as “Checking account that provides students cost-savings and easy online access to their account.” Excuse me? Cost saving? I’m a student in college. I shouldn’t have to worry about how many transactions I process through the account so I don’t get charged. Then I read the disclosure and there were two pages of fees! Give me a break. So I’ve had it up to here with KeyBank and am finding a new one. I’ll post who I chose and why, soon.